Patient Access & Insurance Verification Specialist

maryfreebed; Grand Rapids (MI); Sur place; USD 21 000 - 32 000; Plein temps

Résumé du poste

Mary Free Bed in Grand Rapids, MI, is seeking a patient-focused front desk coordinator to greet patients and families, collect insurance information, and support patient scheduling and registration at the check-in/out desk.

The role emphasizes teamwork with Scheduling and Patient Financial Services, delivering compassionate service while handling demographic, insurance, and payment information accurately.

Qualifications

• Minimum of the GED/Diploma; Associates degree preferred.
• Computer experience with high accuracy level of data entry.
• Excellent telephone and customer service skills.
• Outstanding organizational and interpersonal communication skills.

Responsabilités

• Greet, provide information, and respond to the needs of patients, families, staff and visitors at the check-in/out desk.
• Accurately collect and analyze demographic, insurance/financial, and clinical data for pre-registration and registration.
• Coordinate/schedule initial evaluation and subsequent patient appointments for multi-disciplines.
• Manage calls from insurance/care managers to coordinate multi-discipline care for patients.
• Collect charges and provide receipts; offer financial guidance to resolve self-pay balances.

Connaissances

Telephone skills

Customer service

Formation

GED or Diploma

Associates degree preferred

Outils

Data entry

Description du poste

Mary Free Bed in Grand Rapids, MI, is seeking a patient-focused front desk coordinator to greet patients and families, collect insurance information, and support patient scheduling and registration at the check-in/out desk.

The role emphasizes teamwork with Scheduling and Patient Financial Services, delivering compassionate service while handling demographic, insurance, and payment information accurately.