Patient Access & Insurance Coordinator (Mental Health)

OASIS MENTAL HEALTH CENTERS MEDICAL LLC; Gloucester Township (NJ); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical/Dental/Vision benefits

Life insurance

Employee discount

Job summary

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey seeks full-time Administrative Coordinators to support Consultation Coordinators and help patients enter Spravato and TMS treatment efficiently.

Responsibilities include submitting prior authorizations, verifying benefits, scheduling patients, and ensuring all documentation is complete in the CRM and EHR. A strong empathy, organization, and reliability are essential for success.

Qualifications

• Bachelor’s degree or Medical Assistance certification / licensure.
• Experience working in Behavioral Health.
• Experience working with EHR & CRM software.
• Proficiency in Microsoft Office applications.
• Customer Service experience.

Responsibilities

• Submit and follow up on prior authorization requests to insurance companies.
• Renew/resubmit authorizations for patients in Spravato care.
• Assist with scheduling both prospective and established patients.
• Maintain and update patient information in CRM and ensure documentation in the EHR.
• Communicate with Consult Coordinators to stay aligned on priorities.

Skills

Customer service

Organized

Detail oriented

Strong work ethic

Problem solving

Education

Bachelor’s degree or Medical Assistance certification / Licensure

Tools

EHR software

CRM software

Microsoft Office

Job description

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey seeks full-time Administrative Coordinators to support Consultation Coordinators and help patients enter Spravato and TMS treatment efficiently.

Responsibilities include submitting prior authorizations, verifying benefits, scheduling patients, and ensuring all documentation is complete in the CRM and EHR. A strong empathy, organization, and reliability are essential for success.