Patient Access & Insurance Coordinator

OASIS MENTAL HEALTH CENTERS MEDICAL LLC; Mullica Hill (NJ); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Paid time off

Medical/Dental/Vision benefits

Life insurance

Employee discount

Job summary

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey seeks full-time Administrative Coordinators to support our team of Consultation Coordinators and help patients access Spravato and Transcranial Magnetic Stimulation (TMS).

As an Administrative Coordinator you will submit prior authorizations, verify insurance benefits, schedule patients, and ensure all documentation is ready for providers while maintaining an empathetic, patient-first approach.

Qualifications

• Bachelor’s degree or Medical Assistance certification / Licensure
• Experience working in Behavioral Health
• Experience working with EHR & CRM software
• Proficiency In Microsoft Office applications
• Customer Service experience

Responsibilities

• Submit and follow up on prior authorization requests to insurance companies.
• When an authorization is incorrectly denied, filing appeals.
• Renew/resubmit authorizations for patients in continuous Spravato care.
• After the consultation, you are the main point of contact for the prospective patient; oversee any administrative work needed to start treatment.
• Clear and well-written documentation of all patient communications in the CRM.
• Maintain empathy and respect in communication with patients.
• Ensure CRM patient cases are up to date and required documentation is uploaded.

Job description

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey seeks full-time Administrative Coordinators to support our team of Consultation Coordinators and help patients access Spravato and Transcranial Magnetic Stimulation (TMS).

As an Administrative Coordinator you will submit prior authorizations, verify insurance benefits, schedule patients, and ensure all documentation is ready for providers while maintaining an empathetic, patient-first approach.