Patient Access Coordinator — Insurance & Scheduling

OASIS MENTAL HEALTH CENTERS MEDICAL LLC; Glassboro (NJ); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical/Dental/Vision benefits

Life insurance

Employee discount

Job summary

OASIS MENTAL HEALTH CENTERS MEDICAL LLC is seeking full-time Administrative Coordinators across New Jersey to support Consult Coordinators and help patients start treatment for Spravato and TMS. Responsibilities include submitting prior authorizations, verifying benefits, scheduling, and ensuring all patient documentation is complete with empathy and accuracy.

The role collaborates with multiple departments to streamline the patient journey, maintain EHR/CRM data, and ensure timely treatment

Qualifications

• Bachelor’s degree or Medical Assistance certification / licensure is preferred.
• Experience in Behavioral Health or related field is desirable.
• Experience using EHR & CRM software is required.
• Proficiency with Microsoft Office applications is expected.
• Customer service experience is essential.

Responsibilities

• Submit and follow up on prior authorization requests to insurance companies.
• Verify insurance benefits and patient eligibility.
• Schedule patients and manage appointment flow.
• Ensure all patient documentation is complete for providers.
• Maintain CRM records with clear, empathetic communication.

Skills

Customer service experience

Organized

Detail oriented

Problem solving

Empathy

Education

Bachelor’s degree or Medical Assistance certification / Licensure

Tools

EHR software

CRM software

Microsoft Office

Job description

OASIS MENTAL HEALTH CENTERS MEDICAL LLC is seeking full-time Administrative Coordinators across New Jersey to support Consult Coordinators and help patients start treatment for Spravato and TMS. Responsibilities include submitting prior authorizations, verifying benefits, scheduling, and ensuring all patient documentation is complete with empathy and accuracy.

The role collaborates with multiple departments to streamline the patient journey, maintain EHR/CRM data, and ensure timely treatment