Patient Access & Care Coordinator – Mental Health (NJ)

OASIS MENTAL HEALTH CENTERS MEDICAL LLC; Millburn (NJ); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical, dental, and vision benefits

Life insurance

Employee discount

Job summary

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey seeks a full-time Administrative Coordinator to support Consultation Coordinators and help patients start Spravato and TMS treatments.

The role involves submitting prior authorizations, verifying insurance benefits, scheduling, documentation in CRM/EHR, and serving as the main contact for prospective patients with a patient-first approach. Strong organizational and communication skills are essential.

Qualifications

• Bachelor’s degree or medical assistant certification/licensure.
• Experience in behavioral health.
• Experience with EHR and CRM software.
• Proficiency in Microsoft Office applications.
• Customer service experience.

Responsibilities

• Submit and follow up on prior authorizations.
• Verify insurance benefits and schedule appointments.
• Maintain accurate records in the CRM and EHR.
• Serve as the main contact for prospective patients and coordinate steps to start treatment.
• Maintain clear and well‑written documentation of all patient communications in the CRM.

Skills

Behavioral health experience

EHR/CRM software

Microsoft Office

Customer service

Education

Bachelor’s degree or medical assistant certification/licensure

Job description

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey seeks a full-time Administrative Coordinator to support Consultation Coordinators and help patients start Spravato and TMS treatments.

The role involves submitting prior authorizations, verifying insurance benefits, scheduling, documentation in CRM/EHR, and serving as the main contact for prospective patients with a patient-first approach. Strong organizational and communication skills are essential.