Patient Access & Insurance Coordinator – Mental Health

OASIS MENTAL HEALTH CENTERS MEDICAL LLC; Voorhees Township (NJ); Sur place; USD 33 000 - 41 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Paid time off

Medical/Dental/Vision benefits

Life insurance

Employee discount

Résumé du poste

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey is seeking full-time Administrative Coordinators to support Consult Coordinators, helping patients access Spravato and TMS treatment. You will manage patient cases, submit prior authorizations, verify insurance, schedule appointments, and ensure complete documentation for providers.

The role requires empathy, organization, and strong communication as you coordinate across departments to expedite treatment starts, maintain accurate CRM

Qualifications

• Bachelor’s degree or Medical Assistance certification / Licensure.
• Experience working in Behavioral Health.
• Experience working with EHR & CRM software.
• Proficiency in Microsoft Office applications.
• Customer Service experience.

Responsabilités

• Troubleshoot insurance obstacles that may arise preventing treatment start.
• Submit and follow up on prior authorization requests to insurance companies.
• File appeals when an authorization is denied.
• Renew/resubmit authorizations for Spravato care.
• Act as main contact for prospective patients after consultation and oversee necessary admin work to start treatment.
• Maintain clear documentation of patient communications in the CRM.
• Ensure CRM and EHR have up-to-date patient information and files.
• Maintain communication with Consult Coordinators to align priorities.

Connaissances

Customer Service

Microsoft Office

EHR & CRM software

Behavioral Health experience

Formation

Bachelor’s degree/Medical Assistance certification

Description du poste

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey is seeking full-time Administrative Coordinators to support Consult Coordinators, helping patients access Spravato and TMS treatment. You will manage patient cases, submit prior authorizations, verify insurance, schedule appointments, and ensure complete documentation for providers.

The role requires empathy, organization, and strong communication as you coordinate across departments to expedite treatment starts, maintain accurate CRM