Patient Access & Insurance Admin Coordinator

OASIS MENTAL HEALTH CENTERS MEDICAL LLC; Harrison (NJ); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

401k match

Paid time off

Medical/Dental/Vision benefits

Life insurance

Employee discount

Job summary

OASIS MENTAL HEALTH CENTERS MEDICAL LLC seeks full-time Administrative Coordinators across New Jersey to support our Consultation Coordinators in helping patients access Spravato and Transcranial Magnetic Stimulation (TMS) treatment.

You will verify insurance benefits, submit prior authorizations, schedule patients, ensure documentation is complete, and coordinate with departments to finalize the patient journey while maintaining empathy and accuracy.

Qualifications

• Experience in Behavioral Health preferred.
• Insurance benefit & prior authorization experience.
• Proficiency in Microsoft Office applications.
• Experience with EHR & CRM software.

Responsibilities

• Patient Journey: support prospective patients to start treatment.
• Troubleshoot insurance obstacles that may arise.
• Submit and follow up on prior authorization requests.
• File appeals for authorization denials when needed.
• Renew/resubmit authorizations for ongoing Spravato care.
• Main contact post-consultation to handle administrative tasks.
• Document all patient communications clearly in the CRM.
• Maintain up-to-date CRM records and required documentation in the EHR.

Skills

Excellent communication

Empathy

Detail oriented

Organized

Problem solving

Strong work ethic

Education

Bachelor's degree

Medical Assistance certification

Tools

EHR software

CRM software

Microsoft Office

Job description

OASIS MENTAL HEALTH CENTERS MEDICAL LLC seeks full-time Administrative Coordinators across New Jersey to support our Consultation Coordinators in helping patients access Spravato and Transcranial Magnetic Stimulation (TMS) treatment.

You will verify insurance benefits, submit prior authorizations, schedule patients, ensure documentation is complete, and coordinate with departments to finalize the patient journey while maintaining empathy and accuracy.