Patient-First Administrative Coordinator - Mental Health Access

OASIS MENTAL HEALTH CENTERS MEDICAL LLC; Washington (NJ); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

401k with company match

Paid time off

MedicalDentalVision benefits

Life insurance

Employee discount

Job summary

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey seeks full-time Administrative Coordinators to support our Consultation Coordinators in getting patients into Spravato and TMS treatment. You will manage patient cases, verify benefits, and ensure all documentation is ready for providers.

Collaborating across departments, you will help streamline the patient journey, maintain accurate CRM records, and schedule appointments while delivering compassionate service and meticulous follow-up.

Qualifications

• Bachelor's degree or MA certification required or preferred.
• Experience with EHR and CRM software is desirable.
• Insurance benefits and prior authorization experience helpful.
• Strong customer service and communication skills essential.
• Organized with attention to detail and reliable transportation.

Responsibilities

• Submit and follow up on prior authorizations to insurers.
• Verify insurance benefits and patient documentation for start of treatment.
• Schedule patients and manage calendar for providers.
• Maintain CRM notes with clear, empathetic patient communications.
• Ensure compliance with REMS/DEA logs and inventory management.

Skills

Customer Service

Attention to detail

Communication skills

Problem solving

Organization

Education

Bachelor's degree

Medical Assistant certification

Licensure

Tools

EHR systems

CRM software

Microsoft Office

Job description

OASIS MENTAL HEALTH CENTERS MEDICAL LLC in New Jersey seeks full-time Administrative Coordinators to support our Consultation Coordinators in getting patients into Spravato and TMS treatment. You will manage patient cases, verify benefits, and ensure all documentation is ready for providers.

Collaborating across departments, you will help streamline the patient journey, maintain accurate CRM records, and schedule appointments while delivering compassionate service and meticulous follow-up.