Patient Access & Front Office Specialist

Intercare-Community-Health-Network; Holland (MI); On-site; USD 20,000 - 28,000; Full time

Job summary

InterCare Community Health Network in Holland, MI seeks a Front Office Specialist to join our team. The role offers full-time hours with a starting wage of $17.50 per hour and a benefits package including PTO, sick time, holidays, and comprehensive insurance options.

Primary hours are Monday–Thursday 9:30 a.m.–6:00 p.m. and Friday 9:00 a.m.–5:30 p.m., with occasional evenings. Responsibilities include patient greeting, registration, and coordination of financial discussions.

Qualifications

• Proficient in Microsoft Office Suite.
• Able to use clerical and numerical skills.
• Displays compassionate, ethical, and professional demeanor.
• Excellent cross-cultural communication with patients and staff.

Responsibilities

• Greet and assist patients in navigating their visit.
• Register new and existing patients; enter demographics and insurance info.
• Initiate point of service for payment/collection; collect copays and coordinate with financial counselors.
• Perform various clerical duties including scanning and faxing.

Skills

MS Office

Clerical skills

Numerical skills

Compassionate demeanor

Cross-cultural communication

Professional demeanor

Job description

InterCare Community Health Network in Holland, MI seeks a Front Office Specialist to join our team. The role offers full-time hours with a starting wage of $17.50 per hour and a benefits package including PTO, sick time, holidays, and comprehensive insurance options.

Primary hours are Monday–Thursday 9:30 a.m.–6:00 p.m. and Friday 9:00 a.m.–5:30 p.m., with occasional evenings. Responsibilities include patient greeting, registration, and coordination of financial discussions.