Front Office Specialist - Part - Time

Intercare; Holland (MI); Hybrid; USD 24,000 - 26,000; Part time

Benefits offered by this job

Vacation/PTO

Sick time

10 paid holidays

Medical, dental, vision insurance

Life insurance

Short/long-term disability

Job summary

InterCare Community Health Network is seeking a Part-time Front Office Specialist in Holland, MI. Primary duties include greeting patients, handling registrations, and guiding patients through payment processes. The role offers a supportive environment with benefits and flexible hours.

The position requires strong clerical and computer skills, compassionate customer service, and the ability to communicate effectively with patients and staff at all levels.

Qualifications

• Proficient in Microsoft Office Suite.
• Able to use clerical and numerical skills to perform job duties.
• Displays compassionate, ethical, and professional demeanor.
• Possesses excellent cross-cultural communication skills and the ability to communicate effectively with patients and staff at all levels.

Responsibilities

• Greet and assist patients in navigation of their visit.
• Register new and existing patients.
• Initiate point of service for payment/collection process.
• Collect patient copays.
• Coordinate patients to speak with financial counselors as needed.
• Perform various clerical duties including scanning and faxing.

Skills

Microsoft Office Suite

Clerical skills

Numerical skills

Cross-cultural communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Office Specialist - Part - Time

RPT5 - All Other Employees - Part-time_20+ Hours Holland, MI, US

Description

InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program.

Become part of a Migrant and Community Health Center, where you will:

• Have a passionate purpose.
• Make a difference in people’s lives.

InterCare is searching for a Part - Time Front Office Specialist to join our team in Holland! At InterCare, you’ll find a rewarding and challenging work environment and a competitive compensation starting at $17.50 per hour and benefits package which includes:

• Vacation/personal paid time off
• Sick time
• 10 paid holidays
• Medical, prescription, dental, vision, life insurance, and short term and long-term disability insurance.

At InterCare Community Health Network, we believe all people have the right to equal access to quality health care.

InterCare NO LONGER requires employees to have the COVID vaccine, however, you may receive a vaccine at no cost at any of our clinic locations.

Work Schedule:

Primary hours are Monday 7:30 a.m. - 7:00 p.m. (evening rotated) and Tuesday-Friday from 7:30 a.m. - 5:00 p.m.

Requirements

Job Responsibilities:

• Greet and assist patients in navigation of their visit.
  • Assist patients and visitors with the sign-in process.
  • Keeps patients and supervisors informed of wait times and delays in care.
  • Deals effectively with difficult and emotional patient situations.
• Register new and existing patients.
  • Enter patient demographics and insurance information into the electronic practice management system.
  • Review pay source information to assure it is up-to-date and has been verified online at the time of the patient visit.
  • Assess the need for insurance enrollment, sliding fee eligibility, and state funded assistance programs.
  • Educates patients regarding financial responsibility and InterCare’s payment policies.
• Initiate point of service for payment/collection process.
  • Collect patient copays.
  • Coordinator patients to speak with financial counselors as needed.
• Perform various clerical duties including scanning and faxing.

Required Experience:

• Proficient in Microsoft Office Suite.
• Able to use clerical and numerical skills to perform job duties.
• Displays compassionate, ethical, and professional demeanor.
• Possesses excellent cross-cultural communication skills and the ability to communicate effectively with patients and staff members at all levels.

Physical Demands

Job duties are performed in the typical office environment of the organization. The environmental factors and/or physical requirements of this position include the following:

• Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs.
• Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment).
• Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear.