Patient Access & Front Desk Specialist - Part Time

Intercare; Holland (MI); Hybrid; USD 24,000 - 26,000; Part time

Benefits offered by this job

Vacation/PTO

Sick time

10 paid holidays

Medical, dental, vision insurance

Life insurance

Short/long-term disability

Job summary

InterCare Community Health Network is seeking a Part-time Front Office Specialist in Holland, MI. Primary duties include greeting patients, handling registrations, and guiding patients through payment processes. The role offers a supportive environment with benefits and flexible hours.

The position requires strong clerical and computer skills, compassionate customer service, and the ability to communicate effectively with patients and staff at all levels.

Qualifications

• Proficient in Microsoft Office Suite.
• Able to use clerical and numerical skills to perform job duties.
• Displays compassionate, ethical, and professional demeanor.
• Possesses excellent cross-cultural communication skills and the ability to communicate effectively with patients and staff at all levels.

Responsibilities

• Greet and assist patients in navigation of their visit.
• Register new and existing patients.
• Initiate point of service for payment/collection process.
• Collect patient copays.
• Coordinate patients to speak with financial counselors as needed.
• Perform various clerical duties including scanning and faxing.

Skills

Microsoft Office Suite

Clerical skills

Numerical skills

Cross-cultural communication

Job description

InterCare Community Health Network is seeking a Part-time Front Office Specialist in Holland, MI. Primary duties include greeting patients, handling registrations, and guiding patients through payment processes. The role offers a supportive environment with benefits and flexible hours.

The position requires strong clerical and computer skills, compassionate customer service, and the ability to communicate effectively with patients and staff at all levels.