Patient Access Specialist - Front Desk & Scheduling

Baptist Health; Lexington (KY); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off

Short/Long Term Disability and Life

Tuition Reimbursement

Job summary

Baptist Health in Kentucky is seeking a Patient Access Representative to support front desk operations in the medical office. You will greet patients, verify demographics and insurance, register patients, obtain signatures, determine out-of-pocket costs, and help with scheduling and patient flow.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility. A high school diploma is required, and computer skills are necessary; prior medical office experience is preferred

Qualifications

• High school diploma or equivalent required.
• Clerical experience in medical office setting preferred.
• Computer skills required.
• Other education preferred.

Responsibilities

• Greet patients and visitors.
• Verify patients' demographic and insurance information.
• Register patients.
• Obtain necessary signatures.
• Determine patients' out-of-pocket expense and collect payments.
• Provide financial counseling as appropriate.
• Schedule appointments.
• Ensure patient flow.
• Switchboard responsibilities.
• Medical records management.

Skills

Customer service

Clerical skills

Computer skills

Attention to detail

Education

High school diploma or equivalent

Job description

Baptist Health in Kentucky is seeking a Patient Access Representative to support front desk operations in the medical office. You will greet patients, verify demographics and insurance, register patients, obtain signatures, determine out-of-pocket costs, and help with scheduling and patient flow.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility. A high school diploma is required, and computer skills are necessary; prior medical office experience is preferred