Patient Access Advocate: Front Desk & Registration

Intuitive Health; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Intuitive Health is seeking a Patient Access / Front Office Associate to greet and register patients, verify insurance, collect payments, and manage front desk operations. You will support clinicians by ensuring smooth patient flow and accurate recordkeeping in a fast-paced healthcare environment.

Ideal candidates have strong customer service, excellent communication, and basic computer skills. This full-time on-site role offers a stable healthcare setting with opportunities for training and

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication abilities.
• Basic computer proficiency and ability to learn new software.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Register new patients and update demographics and insurance data.
• Verify insurance eligibility and collect copays, deductibles, and payments.
• Facilitate patient flow by notifying staff of arrivals and delays.
• Answer phones, route calls, and take messages as needed.
• Maintain confidentiality and HIPAA compliance.
• Perform clerical tasks: copying, scanning, faxing, filing.
• Keep waiting areas and reception areas clean and organized.

Skills

Customer service focus

Communication skills

Multitasking

Technical literacy

Office equipment usage

Education

High school diploma or GED

Tools

Microsoft Office

EMR/EHR systems

Job description

Intuitive Health is seeking a Patient Access / Front Office Associate to greet and register patients, verify insurance, collect payments, and manage front desk operations. You will support clinicians by ensuring smooth patient flow and accurate recordkeeping in a fast-paced healthcare environment.

Ideal candidates have strong customer service, excellent communication, and basic computer skills. This full-time on-site role offers a stable healthcare setting with opportunities for training and