Patient Access Specialist | Healthcare Concierge

Intuitive-Health; Jeffersontown (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

Intuitive Health is hiring a Patient Access Advocate in Jeffersontown, KY. You will greet patients, manage registrations, verify insurance, collect copays, and ensure clean billing.

This role includes directing patients, maintaining files, and performing clerical tasks to support efficient clinic operations. Candidates should have at least a high school diploma or GED, 6 months of healthcare or 1 year of customer service experience, and proficiency in Microsoft Office.

Qualifications

• Minimum typing speed of 50 wpm and basic computer skills.
• Experience in healthcare or customer service is preferred.
• Strong communication and ability to multi-task daily.

Responsibilities

• Greet patients and answer phones with a friendly, professional demeanor.
• Register patients, update demographics, verify insurance, and collect copays.
• Ensure accurate information for clean billing and visit closures.
• Provide directions and assist with wayfinding for patients and visitors.
• Maintain patient files and assist with clerical duties as needed.

Skills

Typing 50 wpm

Microsoft Office

Healthcare experience

Customer service

HIPAA compliance

Multitasking

Communication skills

Data entry

Education

High school diploma or GED

Tools

Electronic Health Records

Job description

Intuitive Health is hiring a Patient Access Advocate in Jeffersontown, KY. You will greet patients, manage registrations, verify insurance, collect copays, and ensure clean billing.

This role includes directing patients, maintaining files, and performing clerical tasks to support efficient clinic operations. Candidates should have at least a high school diploma or GED, 6 months of healthcare or 1 year of customer service experience, and proficiency in Microsoft Office.