Patient Access & Front Desk Specialist

Ridgeview; Winsted (MN); On-site; USD 34,000 - 43,000; Full time

Job summary

Ridgeview seeks a front desk/registration specialist to create a positive first impression for patients, handle complete and accurate registration, and coordinate scheduling and administrative duties. The role emphasizes patient contact, privacy compliance, and accurate data entry to support timely reimbursement.

Candidates should have prior customer service experience and be capable of working with basic computer tools and multi-tasking in a fast-paced healthcare environment.

Qualifications

• 16 Years old
• Previous Customer Service Experience

Responsibilities

• Register patients in person or by phone and verify required information for accurate patient records and initial billing submissions.
• Complete pre-visit planning to ensure a smooth patient experience.
• Assist in patient scheduling and discharge processing as needed.
• Greet and provide courteous customer service to patients and staff.
• Ensure privacy disclosures and Consent to Treat forms are signed as required.
• Verify insurance eligibility and benefits; correct billing address and plan in system.

Skills

Customer service

English communications

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Job description

Ridgeview seeks a front desk/registration specialist to create a positive first impression for patients, handle complete and accurate registration, and coordinate scheduling and administrative duties. The role emphasizes patient contact, privacy compliance, and accurate data entry to support timely reimbursement.

Candidates should have prior customer service experience and be capable of working with basic computer tools and multi-tasking in a fast-paced healthcare environment.