Medical Receptionist/Front Desk

Ridgeview-2; Winsted (MN); On-site; USD 27,000 - 40,000; Part time

Job summary

Ridgeview offers a part-time Patient Registration role in Minnesota focused on creating a positive first impression for patients and ensuring accurate registration and scheduling. The position includes pre-visit planning, insurance verification, and coordination of medical information, with emphasis on customer service and privacy compliance.

The role requires basic computer skills, the ability to work both independently and as part of a team, and a minimum age of 16.

Qualifications

• Must pass background checks as required by position functions.
• Ability to communicate in English for written and verbal tasks.
• Capable of independent decision making with strong problem solving.
• Basic computer literacy and Microsoft Office familiarity.
• Ability to perform basic math and cash handling.
• Ability to work autonomously and in a team.
• Must be at least 16 years old.

Responsibilities

• Registers patients in person or by phone, verifying information for patient identity and billing.
• Completes pre-visit planning to ensure smooth patient experience.
• Assigns Guarantor for each patient.
• Greets and provides courteous service to internal and external customers.
• Ensures patients receive disclosures, privacy information, and consent to treat forms.
• Verifies insurance eligibility and accurate billing details in real time.
• Collects patient financial information and refers to Patient Financial Services as needed.
• Uses tools and processes to complete accounts in work queues.
• Coordinates requests for release of medical information.
• Performs other duties as assigned.

Skills

Communication

English

Customer service

Problem solving

Autonomy

Multitasking

Education

High school diploma

Tools

Microsoft Office

EMR Software

Job description

• Base Pay $19.46 - $28.87 / Hour
• Job Category Registration
• Employee Type Part Time Benefit Elig

Purpose of Job

This position is responsible for creating a positive first impression to the patients, the complete and accurate registration and scheduling for patients and various administrative duties.

Job Functions

• Efficiently registers patients, in person or via phone, capturing and verifying all required information in order to identify the patient, contact the patient, and receive proper reimbursement for services on initial claim submission.
• Completes pre-visit planning to ensure seamless patient experience.
• Assigns the appropriate Guarantor for each patient.
• Greets and provides courteous customer service to internal and external customers.
• Ensures patient receive necessary disclosures, privacy information, and sign the Consent to Treat documentation.
• Verifies insurance eligibility and benefit information using real time eligibility; reviews the insurers response to each verification request and takes appropriate action based on the response to ensure the proper insurance plan and billing address are entered into the system.
• Collects financial obligations from patients and/or refers patient to Patient Financial Services for financial counseling.
• Uses resources, tools and procedures to complete accounts in assign work queues.
• Coordinates requests for release of medical information.
• Performs other duties as assigned.
• 16 Years old

Knowledge/Skills/ Abilities

• Ability to meet and maintain necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Capable of making independent decisions with the use of strong critical thinking and problem solving skills
• Knowledge of basic computer functions and Microsoft Office applications
• Ability to perform basic math functions and count money
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Ability to work autonomously and as a team
• Ability to multi-task

Preferred Qualifications

• High school graduate or equivalent
• One year of medical office experience or completion of Medical Administrative Assistant/Medical Receptionist Certificate
• Previous electronic medical software experience

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families.