Patient-First Medical Front Desk Specialist

Ridgeview; Chaska (MN); On-site; USD 21,000 - 28,000; Part time

Job summary

Ridgeview in Chaska, MN seeks a part-time Medical Receptionist to deliver a positive first impression to patients and handle registration, scheduling, and routine administrative duties.

The role requires registering patients in person or by phone, verifying information for claims, scheduling, collecting payments where applicable, and coordinating patient privacy disclosures. Candidates should have strong customer service skills, basic computer skills, and the ability to work as part of a team.

Qualifications

• Experience in customer service and front desk duties preferred.
• Ability to register patients accurately and verify information for billing.
• Familiarity with insurance verification and scheduling processes.

Responsibilities

• Register patients in person or by phone, capturing required information.
• Complete pre-visit planning to ensure a smooth patient experience.
• Assigns the appropriate Guarantor for each patient.
• Greet and provide courteous customer service to internal and external customers.
• Ensure patients receive disclosures and privacy information, and sign Consent to Treat forms.
• Verify insurance eligibility and benefits using real-time systems and enter correct billing details.
• Collect financial obligations or refer to Patient Financial Services as needed.
• Use tools and procedures to complete accounts in assigned work queues.
• Coordinate requests for release of medical information.
• Performs other duties as assigned.

Skills

Customer service

English communication

Microsoft Office

Basic computer skills

Basic math

Multi-tasking

Teamwork

Problem solving

Critical thinking

Education

High school diploma or equivalent

Medical Administrative Assistant certificate

Medical office experience

Tools

EMR software

Job description

Ridgeview in Chaska, MN seeks a part-time Medical Receptionist to deliver a positive first impression to patients and handle registration, scheduling, and routine administrative duties.

The role requires registering patients in person or by phone, verifying information for claims, scheduling, collecting payments where applicable, and coordinating patient privacy disclosures. Candidates should have strong customer service skills, basic computer skills, and the ability to work as part of a team.