Patient Access Specialist | Medical Office Front Desk

New Jersey Urology; Mount Laurel Township (NJ); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision plans

HSA / FSA

401(k) matching

Employee Assistance Program (EAP)

Job summary

U.S. Urology Partners in Mount Laurel, NJ is seeking a Patient Access Representative to warmly greet patients, manage the check-in and check-out process, and answer appointment and general inquiries. The role requires accurate chart review, insurance verification, and timely scanning in the EMR system.

You will also collect patient payments and support cross-functional reception tasks across locations. The position emphasizes professional communication, HIPAA compliance, and the ability to

Qualifications

• High School Diploma required.
• One year of experience in a medical practice or health insurance is preferred.
• Excellent verbal and written communication skills.
• HIPAA confidentiality and professionalism are essential.
• Prior EMR systems experience is preferred.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Effectively handles the patient check-in/checkout process.
• Answers calls addressing appointment times, patient requests and general inquiries.
• Reviews patient’s chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient.
• Performs scanning and sorting within EMR system
• Verifies and updates current insurance information with the Patient
• Collects Patient payments
• Performs all other duties as assigned.

Skills

Verbal communication

Written communication

Professional demeanor

HIPAA compliance

Education

High School Diploma

Tools

EMR systems

Job description

U.S. Urology Partners in Mount Laurel, NJ is seeking a Patient Access Representative to warmly greet patients, manage the check-in and check-out process, and answer appointment and general inquiries. The role requires accurate chart review, insurance verification, and timely scanning in the EMR system.

You will also collect patient payments and support cross-functional reception tasks across locations. The position emphasizes professional communication, HIPAA compliance, and the ability to