Patient Access & Front Desk Specialist

Hanger, Inc.; Roswell (NM); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Paid time off (PTO)

Health benefits (medical, dental, VIs)

401k Savings

Parental leave

Referral bonus

Mentorship programs

Job summary

Hanger, Inc. is seeking a friendly and organized front desk receptionist for its Roswell, NM location to ensure a seamless patient experience. You will greet patients, verify demographics and insurance, handle payments, and support appointment scheduling and cast/delivery coordination.

The role requires strong communication skills, basic computer proficiency, and prior medical front office experience. High school diploma or equivalent is required; driving may be needed.

Qualifications

• Strong customer service and communication abilities.
• Experience in a medical front office or receptionist role preferred.
• Must be able to use basic computer applications and patient information systems.

Responsibilities

• Greet and assist patients at the front desk.
• Verify patient demographics and insurance during check-in; handle walk-ins.
• Collect payments including deductibles, co-pays, and co-insurance.
• Coordinate follow-up appointments and prosthetic care plans.

Skills

Customer service

Communication

Receptionist experience

Computer skills

Education

High school diploma

Tools

Windows

Job description

Hanger, Inc. is seeking a friendly and organized front desk receptionist for its Roswell, NM location to ensure a seamless patient experience. You will greet patients, verify demographics and insurance, handle payments, and support appointment scheduling and cast/delivery coordination.

The role requires strong communication skills, basic computer proficiency, and prior medical front office experience. High school diploma or equivalent is required; driving may be needed.