Patient Access & Front Desk Specialist

Banner Health; Queen Creek, Northern (AZ, KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Banner Health’s Banner Medical Group in Queen Creek, AZ is seeking a Front Office Representative to manage patient registration, scheduling, and insurance verification in a busy primary care setting.

You will handle phone calls, greet patients, collect co-pays, post charges, and assist the care team to ensure smooth patient flow and timely visits in a fast-paced environment. Shifts are 8 hours, day shift, Monday through Friday, with one weekend rotation every other month.

Qualifications

• High school diploma/GED or equivalent required.
• Experience in patient financial services or medical office settings is preferred.
• Strong interpersonal, verbal and written communication skills.

Responsibilities

• Register/check-in patients, collect signatures and forms with accuracy.
• Verify insurance eligibility and obtain pre-certifications or authorizations when needed.
• Explain financial policies and collect patient liability and co-pays.

Skills

Customer service

Interpersonal skills

Multitasking

Data entry

Oral and written communication

Education

High school diploma/GED

Job description

Banner Health’s Banner Medical Group in Queen Creek, AZ is seeking a Front Office Representative to manage patient registration, scheduling, and insurance verification in a busy primary care setting.

You will handle phone calls, greet patients, collect co-pays, post charges, and assist the care team to ensure smooth patient flow and timely visits in a fast-paced environment. Shifts are 8 hours, day shift, Monday through Friday, with one weekend rotation every other month.