Patient Access & Registration Specialist

bannerhealth; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Banner Health in Mesa, Arizona seeks a Patient Access Services Representative to be the first point of contact for patients. You will greet patients, verify demographics and insurance, and assist with registration and financial counseling.

In this role you will use multi-system technology to streamline intake, ensure accuracy and compliance, and support clinical teams for smooth patient flow. Training is provided, with typical daytime hours Monday–Friday.

Qualifications

• Minimum high school diploma; patient financial services experience helps.
• Customer service and strong communication are essential in fast-paced settings.
• Experience with insurance verification and patient intake is preferred but training is provided.

Responsibilities

• Greet patients and verify demographics and insurance.
• Register patients and collect financial liability; explain billing if needed.
• Verify eligibility and benefits; generate patient estimates.
• Collaborate with clinical teams to support patient flow and satisfaction.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Problem solving

Education

High school diploma/GED

Associate’s degree preferred

Tools

EHR systems

Office software

Job description

Banner Health in Mesa, Arizona seeks a Patient Access Services Representative to be the first point of contact for patients. You will greet patients, verify demographics and insurance, and assist with registration and financial counseling.

In this role you will use multi-system technology to streamline intake, ensure accuracy and compliance, and support clinical teams for smooth patient flow. Training is provided, with typical daytime hours Monday–Friday.