Patient Access & Registration Specialist

Banner Health; Glendale (AZ); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Full benefits package

Training provided

Job summary

Banner Health is seeking a Patient Access Services Representative in Glendale, AZ. You will greet patients, verify demographics and insurance, process registrations, collect balances, and provide financial counseling as needed.

This hospital-based role supports timely patient intake across ER, inpatient, and outpatient settings with a focus on accurate documentation and a positive first impression. The position requires strong communication, multitasking, and comfort with multi-system

Qualifications

• High school diploma or GED required.
• Customer service experience in healthcare or financial services preferred.
• Strong interpersonal, oral, and written communication skills.
• Experience with patient access, scheduling, or front-office tasks preferred.

Responsibilities

• Verify patient demographics and input into the EHR accurately.
• Collect patient financial liability and provide counseling when needed.
• Verify insurance benefits and obtain required authorizations.
• Deliver superior customer service and support patient flow across departments.

Skills

Customer service

Interpersonal skills

Oral communication

Written communication

Tech-savvy

Detail-oriented

Fast-paced environment

Education

High school diploma or GED

Associate's degree preferred

Tools

EHR systems

Job description

Banner Health is seeking a Patient Access Services Representative in Glendale, AZ. You will greet patients, verify demographics and insurance, process registrations, collect balances, and provide financial counseling as needed.

This hospital-based role supports timely patient intake across ER, inpatient, and outpatient settings with a focus on accurate documentation and a positive first impression. The position requires strong communication, multitasking, and comfort with multi-system