Patient Access & Front Desk Specialist

Hanger, Inc.; New Town (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Compensation Packages

8 Paid National Holidays

4 Floating Holidays

PTO: Vacation and Sick time

Medical, Dental, Vision Benefits

401k Savings and Retirement Plan

Parental Leave

Referral Bonus Program

Mentorship Programs

Job summary

Hanger, Inc. in the United States is seeking a front desk receptionist to ensure a seamless experience for patients, staff, and referral sources by managing front office operations efficiently.

The ideal candidate will have a background in front desk or reception with strong communication skills and computer proficiency. Responsibilities include patient check-in, insurance verification, payments, appointment scheduling, and collaboration with the Revenue Cycle Management team to maintain

Qualifications

• High school diploma or equivalent required.
• Background in front desk or reception with strong communication skills.
• Experience in medical front office procedures preferred.
• Must have or be eligible to obtain a valid driver's license.
• Ability to use Windows-based software and email.

Responsibilities

• Greet and assist patients on arrival and provide wait-time information.
• Verify and update patient demographics and insurance at check-in; handle walk-ins.
• Collect patient payments including deductibles and copays at the front desk.
• Coordinate follow-up appointments and prosthetic care-related scheduling.
• Serve as a liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Ensure accurate and complete electronic health records for all patients.

Skills

Communication skills

Computer proficiency

Reception experience

Front desk / reception

Education

High school diploma

Tools

Windows

Email/Office software

Job description

Hanger, Inc. in the United States is seeking a front desk receptionist to ensure a seamless experience for patients, staff, and referral sources by managing front office operations efficiently.

The ideal candidate will have a background in front desk or reception with strong communication skills and computer proficiency. Responsibilities include patient check-in, insurance verification, payments, appointment scheduling, and collaboration with the Revenue Cycle Management team to maintain