Patient Access & Front Desk Specialist

US Oncology Inc.; Maplewood (MN); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Minnesota Oncology is seeking a friendly and organized front desk clerk to greet patients and manage check-in in a fast-paced clinic. You will collect demographic and insurance information, verify IDs, and prepare new patient charts, coordinating with nursing staff.

The role requires attention to detail, basic math for co-pays, and adherence to confidentiality and compliance standards. The position offers a stable schedule in a team-oriented environment with opportunities for growth within the

Qualifications

• High school diploma or equivalent is required.
• 3 years front office experience preferred, preferably in a medical setting.

Responsabilités

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed.
• Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Distributes condolence cards to patients families as requested.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.

Formation

High school diploma or equivalent

Description du poste

Minnesota Oncology is seeking a friendly and organized front desk clerk to greet patients and manage check-in in a fast-paced clinic. You will collect demographic and insurance information, verify IDs, and prepare new patient charts, coordinating with nursing staff.

The role requires attention to detail, basic math for co-pays, and adherence to confidentiality and compliance standards. The position offers a stable schedule in a team-oriented environment with opportunities for growth within the