Medical Front Desk Coordinator – Patient Concierge

US Oncology Network-wide Career Opportunities; Maplewood (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Generous PTO

Disability Coverage

401k with company contribution

Wellness program

Tuition Reimbursement

Employee Assistance Program

Discount Program

Free Parking

Career Growth

Job summary

MINNESOTA ONCOLOGY in Minnesota is seeking a front office professional to welcome patients, verify demographics and insurance, and register new patients. The role supports the clinic team in a fast-paced environment and ensures accuracy of forms and records.

The position requires a high school diploma with prior front desk experience, preferably in a medical setting, and offers a compensation range of $20–$26 per hour plus benefits. Excellent communication and confidentiality are essential.

Qualifications

• High school diploma or equivalent required.
• 3 years front office experience preferred, preferably in a medical setting.

Responsibilities

• Greet patients and visitors in a prompt, courteous and professional manner.
• Obtain demographic and insurance information and copies of insurance cards.
• Register new patients and organize charts; inform nursing staff of arrivals.
• Collect co-pays and other payments; issue receipts when needed.
• Maintain a neat and orderly lobby area and assist with front office duties.
• Identify no-shows and notify patients accordingly.
• Protect patient confidentiality and follow codes of ethics and business standards.
• Follow policies to improve front office efficiency; cover other front office functions as needed.
• Prepare correspondence and forms as requested.

Skills

Front desk experience

Customer service

Education

High school diploma or equivalent

Job description

MINNESOTA ONCOLOGY in Minnesota is seeking a front office professional to welcome patients, verify demographics and insurance, and register new patients. The role supports the clinic team in a fast-paced environment and ensures accuracy of forms and records.

The position requires a high school diploma with prior front desk experience, preferably in a medical setting, and offers a compensation range of $20–$26 per hour plus benefits. Excellent communication and confidentiality are essential.