Patient Access & Front Desk Specialist

Valley Day and Night Clinic; Harlingen (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Supportive team atmosphere

Job summary

A healthcare facility in Texas is seeking a Patient Access Representative. In this role, you'll be the first point of contact for patients, providing exceptional service, managing appointments, and ensuring a welcoming environment. The ideal candidate will have communication skills, preferably in a healthcare setting, and exhibit strong organizational abilities. Join a team dedicated to making a difference with competitive pay and a supportive atmosphere.

Qualifications

• Proficient in English (oral and written communication).
• Previous experience in a receptionist or front desk role, preferably in a healthcare setting.
• Ability to stand for extended periods and occasionally lift up to 10 pounds.

Responsibilities

• Greet and assist patients in person and over the phone.
• Operate a multi-line telephone system to handle calls and schedule appointments.
• Verify insurance coverage and collect co-pays.
• Maintain patient charts and prepare for new patients.

Skills

Communication skills

Organizational skills

Interpersonal skills

Problem-solving skills

Computer proficiency

Education

High school diploma or equivalent

Tools

EMR system

Multi-line telephone system

Job description

A healthcare facility in Texas is seeking a Patient Access Representative. In this role, you'll be the first point of contact for patients, providing exceptional service, managing appointments, and ensuring a welcoming environment. The ideal candidate will have communication skills, preferably in a healthcare setting, and exhibit strong organizational abilities. Join a team dedicated to making a difference with competitive pay and a supportive atmosphere.