Patient Access & Front Desk Specialist

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient office with front desk duties, check-in/check-out, scheduling, and patient registration. You will ensure a positive patient experience, handle payments, and assist with post-visit needs while maintaining confidentiality and efficient operations.

The role requires strong communication skills, the ability to multitask in a fast-paced setting, and reliable transportation for travel between locations.

Qualifications

• High School diploma or GED required.
• 1+ year experience in customer service.
• Ability to multitask in a fast-paced environment.
• Excellent written and verbal communication skills.

Responsibilities

• Greet and assist patients and visitors; ensure smooth check-in and check-out processes.
• Manage patient check-in/check-out and verify demographics.
• Enter patient data into EMR and ensure accuracy of information.
• Collect copayments and verify insurance; handle referrals and paperwork.

Skills

Customer service

Multitasking

Professional demeanor

Written and verbal communication

Education

High School diploma / GED

Associates Degree

EMR / EHR experience

Clerical training

Tools

Microsoft Office

Google Workspace

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient office with front desk duties, check-in/check-out, scheduling, and patient registration. You will ensure a positive patient experience, handle payments, and assist with post-visit needs while maintaining confidentiality and efficient operations.

The role requires strong communication skills, the ability to multitask in a fast-paced setting, and reliable transportation for travel between locations.