Patient-First Medical Front Desk Specialist

Hackensack Meridian Health Inc.; Hackensack (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to handle front desk functions in an outpatient setting, coordinating check-in, scheduling, registration, and check-out processes while ensuring excellent patient experience.

The role includes supporting the team, handling multiple tasks in a fast-paced environment, and traveling to various locations as needed. Strong communication and computer skills are essential.

Qualifications

• High School diploma, GED, or equivalent.
• 1+ years experience in customer service.
• Ability to multitask in a fast-paced environment.
• Ability to manage competing priorities and time.
• Must travel to various locations.
• Must have reliable transportation.
• Proficient with Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Perform front desk functions for ambulatory care and maintain patient flow.
• Provide optimal support to the team to ensure patient satisfaction during check-in, scheduling, registration and check-out.
• Assist patients with post-visit needs and follow-up appointment coordination.

Skills

Customer service

Multitasking

Time management

Written communication

Verbal communication

Travel readiness

Reliability

Education

Associates Degree

High School Diploma / GED

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to handle front desk functions in an outpatient setting, coordinating check-in, scheduling, registration, and check-out processes while ensuring excellent patient experience.

The role includes supporting the team, handling multiple tasks in a fast-paced environment, and traveling to various locations as needed. Strong communication and computer skills are essential.