Patient Access & Front Desk Specialist

Hanger Clinic; Chillicothe (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Compensation Packages

8 Paid National Holidays & 4 Floating/

PTO including Vacation & Sick time

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Job summary

Hanger Clinic in Chillicothe, OH is seeking a Patient Access Coordinator to ensure a seamless patient experience from arrival through check-out. This full-time role supports front desk operations, verifies demographics and insurance, and handles payments and scheduling.

You will greet patients, assist with registrations, coordinate follow-up appointments, and liaise with the Revenue Cycle Management team to obtain necessary information. Strong communication and computer skills are essential.

Qualifications

• High school diploma or equivalent combination of education and experience required.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or medical front office procedures preferred.

Responsibilities

• Greet and assist patients at the front desk, provide information on wait times, and address inquiries.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments (deductibles, copays, co-insurance) at the front desk.

Job description

Hanger Clinic in Chillicothe, OH is seeking a Patient Access Coordinator to ensure a seamless patient experience from arrival through check-out. This full-time role supports front desk operations, verifies demographics and insurance, and handles payments and scheduling.

You will greet patients, assist with registrations, coordinate follow-up appointments, and liaise with the Revenue Cycle Management team to obtain necessary information. Strong communication and computer skills are essential.