Patient Access & Front Desk Specialist

UAB Medicine

Birmingham (AL)

On-site

USD 32,000 - 42,000

Full time

3 days ago

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Benefits offered by this job

Educational assistance

Paid time off

Employee assistance program

Wellness programs

Paid parental leave

PSLF eligible

Job summary

UAB Medicine in Birmingham, AL, is seeking a full-time Clinic Administrative Specialist to support daily operations in our busy clinic. The role includes patient check-in, data entry for demographics and insurance, and follow-up activities to ensure smooth flow and revenue integrity.

Under supervision, you will provide exceptional customer service, handle calls, and assist in waiting areas. A high school diploma and basic medical terminology knowledge are preferred, with opportunities for growth

Qualifications

One year of customer service experience required.
Must attend all coursework assigned by management; basic medical terminology knowledge desired.
Must possess basic knowledge of medical terminology and advanced knowledge of PC applications, software and database management; strong English grammar.

Responsibilities

Check in scheduled and add-on patients to the clinic and route calls; enter demographic, insurance and charge data into the system.
Check patients out of the clinic and perform follow-up as necessary.
Provide assistance in waiting room and respond to patient needs; assist with clinic revenue activities as needed.
Provide outstanding customer service to patients, visitors, physicians and staff.