Patient Access Specialist

Urology Centers of Alabama; Birmingham (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

Urology Centers of Alabama is seeking a Medical Front Desk Clerk at our Homewood/Main Campus in Birmingham, AL. You will welcome patients, assist with check-in at kiosks, collect documents, input information into the EMR, and prepare files for visits.

After appointments, you will schedule follow-ups, provide service instructions, and coordinate with physicians and nurses to ensure smooth patient flow in a busy clinic environment.

Qualifications

• Excellent interpersonal skills and ability to communicate with people from diverse backgrounds.
• Ability to work independently or within a team in a fast-paced environment.
• Proficiency with PC, Windows, MS Office, EMR system, multi-line telephone, copier, and fax.
• Commitment to confidentiality per HIPAA and UCA guidelines.
• High school diploma or GED.

Responsibilities

• Greet patients and assist with check-in at kiosks; answer questions about the check-in process.
• Help with check-in tasks: collect documents, insurance info, copays, and dedu cts.
• Escort patients to exam rooms when needed. Prepare patient files for visits.
• Notify physicians/nurses when patient is ready for services.
• Schedule follow-up appointments and provide imaging or service instructions.
• Handle checkout functions through the EMR system and maintain confidentiality.

Skills

Interpersonal skills

Teamwork/collaboration

Organization/attention to detail

Confidentiality awareness

Education

High School diploma or GED

Tools

EMR system

MS Office

Multi-line telephone

Job description

Urology Centers of Alabama is seeking a Medical Front Desk Clerk at our Homewood/Main Campus in Birmingham, AL. You will welcome patients, assist with check-in at kiosks, collect documents, input information into the EMR, and prepare files for visits.

After appointments, you will schedule follow-ups, provide service instructions, and coordinate with physicians and nurses to ensure smooth patient flow in a busy clinic environment.