Patient Access Front Desk - Mon-Fri, No Weekends

Crystal Clinic Orthopaedic Center; Barberton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Crystal Clinic Orthopaedic Center in Fairlawn, OH is seeking a Patient Access Specialist to greet patients, manage check-in/out, registrations, and scheduling while delivering exceptional service.

You will verify demographics, insurance, referrals, prior authorizations, and assist with benefits education and financial counseling; strong computer and EMR skills required; HIPAA compliant.

Qualifications

• High school diploma or GED required; college coursework preferred.
• 1+ year in customer service, patient registration or scheduling is preferred.
• Strong computer skills; proficient with EMR and Microsoft Office.

Responsibilities

• Greet and assist patients at check-in/check-out and scheduling.
• Verify demographics, insurance, referrals, and authorizations.
• Schedule appointments, maintain EMR, prepare charts, and support billing/referrals.
• Verify insurance eligibility, obtain prior authorizations, and explain benefits.
• Answer calls and coordinate communication among patients, providers, and teams.

Skills

Communication skills

Customer service

Multitasking

Education

High School diploma or GED

College coursework or degree preferred

Tools

EMR systems

Microsoft Office (Word, Excel, Outlook)

Job description

Crystal Clinic Orthopaedic Center in Fairlawn, OH is seeking a Patient Access Specialist to greet patients, manage check-in/out, registrations, and scheduling while delivering exceptional service.

You will verify demographics, insurance, referrals, prior authorizations, and assist with benefits education and financial counseling; strong computer and EMR skills required; HIPAA compliant.