Patient Access & Care Coordinator

Orthopedic One; Delaware, Northern (OH, KY); Hybrid; USD 28,000 - 38,000; Full time

Job summary

Orthopedic One is hiring for a medical front desk role in Ohio. Responsibilities include checking in patients, collecting co-pays, updating EMR, and directing patients within the clinic.

Candidate should have high school diploma, customer service experience, and preferred clerical background in a medical office. Responsibilities also cover assisting with intake, coordinating with staff, and maintaining lobby areas.

Qualifications

• High School Diploma or equivalent required.
• Customer service experience required.
• Prior clerical experience in a medical office setting desired.

Responsibilities

• Greet patients and direct them within the clinic while assisting staff.
• Check in patients by collecting demographics, insurance info, and ID.
• Verify patient identification with two identifiers and update EMR.
• Collect co-pays and reconcile cash at end of day.
• Assist with patient movement and intake paperwork.
• Maintain lobby cleanliness and ensure readiness for next business day.

Skills

Customer service

Communication

HIPAA compliance

Cash handling

Multi-tasking

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Orthopedic One is hiring for a medical front desk role in Ohio. Responsibilities include checking in patients, collecting co-pays, updating EMR, and directing patients within the clinic.

Candidate should have high school diploma, customer service experience, and preferred clerical background in a medical office. Responsibilities also cover assisting with intake, coordinating with staff, and maintaining lobby areas.