Patient Access & Front Desk Liaison

Hanger Clinic; Renton (WA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

8 paid holidays

4 floating holidays

Medical, Dental, Vision

401k retirement plan

Parental bonding leave

Referral bonus

PTO (Vacation & Sick)

Job summary

Hanger Clinic is seeking a Patient Access Coordinator in Renton, WA to ensure a seamless patient experience by managing front desk operations, intake, and scheduling. The role emphasizes accurate data entry, insurance verification, and friendly patient interaction in a fast-paced orthotic and prosthetic setting.

The position involves coordinating appointments, processing payments, and supporting the Revenue Cycle Management team while maintaining complete electronic health records.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with acceptable driving record.
• <1 year of customer service or related experience expected.
• Receptionist/medical front office experience preferred.
• Must be able to use a computer using Windows-based software.

Responsibilities

• Greet and assist patients at the front desk, manage wait times and inquiries.
• Verify and update patient demographics and insurance at check-in; handle walk-in registrations.
• Collect payments (deductibles, copays, coinsurance) at the front desk.
• Coordinate follow-up appointments including casts, measurements, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services and patient experience programs.

Skills

Strong communication

Customer service

Interpersonal skills

Typing 30 wpm

Computer proficiency

Receptionist experience

Valid driver's license

Education

High school diploma or equivalent

Tools

Windows-based software

Job description

Hanger Clinic is seeking a Patient Access Coordinator in Renton, WA to ensure a seamless patient experience by managing front desk operations, intake, and scheduling. The role emphasizes accurate data entry, insurance verification, and friendly patient interaction in a fast-paced orthotic and prosthetic setting.

The position involves coordinating appointments, processing payments, and supporting the Revenue Cycle Management team while maintaining complete electronic health records.