Patient Access & Front Desk Coordinator (Scheduling)

Hanger Clinic; Petoskey (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Paid holidays

PTO

Parental leave

Referral program

Job summary

Hanger Clinic in Petoskey, MI is seeking a front desk receptionist to ensure a smooth patient experience at the medical front office. You will greet patients, verify demographics, collect payments, and coordinate appointments while supporting clinic operations.

The ideal candidate has strong communication, basic computer skills, and the ability to handle insurance details and scheduling with accuracy in a fast-paced environment. This full-time role offers benefits and stability.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or front desk experience preferred.
• Experience with medical front office procedures is a plus.
• Must have or be eligible for a valid driver's license.

Responsibilities

• Greet patients and manage front desk operations and inquiries.
• Verify patient demographics and insurance at check-in; handle registrations.
• Process payments including deductibles and copays at the front desk.
• Schedule appointments for casts, measurements, and prosthetic care.
• Coordinate with clinic staff and Revenue Cycle Management for patient information.
• Maintain accurate electronic health records for all patients.

Skills

Customer service

Receptionist experience

Computer proficiency

Communication skills

Education

High school diploma

Tools

Windows OS

Electronic Health Records

Job description

Hanger Clinic in Petoskey, MI is seeking a front desk receptionist to ensure a smooth patient experience at the medical front office. You will greet patients, verify demographics, collect payments, and coordinate appointments while supporting clinic operations.

The ideal candidate has strong communication, basic computer skills, and the ability to handle insurance details and scheduling with accuracy in a fast-paced environment. This full-time role offers benefits and stability.