Patient Access & Front Desk Coordinator

Clearway Pain Solutions; Timonium, Northern (MD, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Pay range: $17.00–$19.00/hr

PTO: up to 44 hours first year

Holidays: 7 days (unpaid)

Job summary

Clearway Pain Solutions in Timonium, MD seeks a Front Desk Representative to manage patient intake, registration and scheduling. You will collect insurance demographics, input data into the EMR, and help patients with forms and payments, ensuring accuracy and timeliness.

The role requires strong communication, confidentiality, and the ability to multitask under pressure, with a focus on excellent patient service and teamwork.

Qualifications

• High School Diploma or equivalent required.
• Proficiency with Internet and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication, with strong customer service.
• Ability to work independently and in a team, and to multi-task accurately.

Responsibilities

• Facilitates patient information flow and data collection on arrival.
• Performs patient registration, financial services and data entry in EMR.
• Checks in/checks out patients and schedules follow-up appointments.
• Collects co-pays and balances; performs daily cash reconciliation.
• Maintains confidentiality per HIPAA and professional standards.

Skills

Microsoft Office Suite

Written & verbal communication

Customer service

HIPAA compliance

Data entry

Scheduling

Education

High School Diploma or equivalent

Associate’s Degree (preferred)

Tools

EMR familiarity

Internet proficiency

Job description

Clearway Pain Solutions in Timonium, MD seeks a Front Desk Representative to manage patient intake, registration and scheduling. You will collect insurance demographics, input data into the EMR, and help patients with forms and payments, ensuring accuracy and timeliness.

The role requires strong communication, confidentiality, and the ability to multitask under pressure, with a focus on excellent patient service and teamwork.