Patient Access Specialist

Clearway Pain Solutions; Frederick (MD); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

PTO 96 hours

7 Holidays

401(k) with employer match

Health benefits

Short-Term Disability

Long-Term Disability

Life/AD&D

EAP

Voluntary Life

Accident Insurance

Hospital Indemnity

Job summary

Clearway Pain Solutions is seeking a Front Desk Representative to manage patient intake, verify demographics, and enter data into the EMR. You will greet patients, schedule and coordinate appointments, collect co-pays, and ensure documents are complete for each visit.

The role requires strong computer skills, excellent communication, and a team-oriented mindset. Occasional travel not required; working at the Frederick, MD site with HIPAA compliance.

Qualifications

• High school diploma or equivalent.
• Excellent written and oral communication; customer service orientation.
• Ability to work with doctors, staff and the public.
• Knowledge of Internet and Microsoft Office software (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.

Responsibilities

• Facilitates patient information flow and data collection for EMR.
• Registers patients and handles patient financial services and data entry.
• Greets and refers patients; answers routine inquiries and general office duties.
• Collects co-pays, co-insurances, deductibles, and past due balances; performs daily reconciliation.
• Schedules appointments and ensures HIPAA-compliant paperwork is complete.

Skills

Customer service

Microsoft Office

Communication skills

Teamwork

Attention to detail

Education

High School Diploma

Associate’s Degree

Tools

Electronic Medical Record (EMR)

Phreesia tablets

Job description

Clearway Pain Solutions is seeking a Front Desk Representative to manage patient intake, verify demographics, and enter data into the EMR. You will greet patients, schedule and coordinate appointments, collect co-pays, and ensure documents are complete for each visit.

The role requires strong computer skills, excellent communication, and a team-oriented mindset. Occasional travel not required; working at the Frederick, MD site with HIPAA compliance.