Patient Access & Front Desk Coordinator

Suncoast Community Health Centers Inc.; Ruskin (FL); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Suncoast Community Health Centers Inc. is seeking a Front Office Representative to warmly welcome patients, register them, and efficiently manage daily front desk operations.

You will schedule appointments, verify insurance, assist with pre-authorizations, collect payments, maintain HIPAA-compliant records, and support the office team to ensure smooth patient flow. The role requires excellent communication, strong organizational and time-management skills, and proficiency with Microsoft Office

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• Experience with front desk duties in healthcare is a plus.

Responsabilités

• Welcome and register patients courteously and efficiently.
• Schedule, confirm, and manage provider appointments.
• Verify insurance eligibility and assist with claims, referrals, and pre-authorizations.
• Collect co-pays and payments and apply to patient accounts.
• Maintain HIPAA-compliant patient records.
• Answer phones and direct inquiries to appropriate team members.
• Provide financial counseling about insurance coverage and sliding fees.
• Maintain a clean, organized front office and waiting area.
• Process and file insurance and billing documents.
• Coordinate with the team to ensure smooth patient flow.

Connaissances

Verbal and written communication

Interpersonal and customer service

Organizational skills

Time management

Analytical and problem-solving

Task prioritization

Ability to work in high-paced settings

Microsoft Office / EMR proficiency

Formation

High School Diploma or equivalent

Outils

Microsoft Office Suite

EMR software

Description du poste

Suncoast Community Health Centers Inc. is seeking a Front Office Representative to warmly welcome patients, register them, and efficiently manage daily front desk operations.

You will schedule appointments, verify insurance, assist with pre-authorizations, collect payments, maintain HIPAA-compliant records, and support the office team to ensure smooth patient flow. The role requires excellent communication, strong organizational and time-management skills, and proficiency with Microsoft Office