Patient Care & Scheduling Specialist

Community Health Centers; Florida; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

No weekends for most centers

10 paid holidays

Great benefits package

Tuition / training reimbursement

Competitive compensation

Job summary

Community Health Centers in Florida is seeking a courteous Front Desk Associate to greet patients, register them, and provide financial counseling while maintaining accurate records in our EMR system.

You will handle scheduling, insurance coordination, payments, and customer service with empathy and professionalism, supporting a team that delivers high-quality care across our network.

Qualifications

• High school diploma or equivalent required.
• 1 year of front office experience including Electronic Medical Records preferred.
• Experience with Care Credit financing preferred.

Responsibilities

• Greet patients and register them, ensuring accuracy of records.
• Provide financial counseling and explain billing and payment options.
• Schedule appointments and manage cancellations or no-shows.
• Maintain patient privacy and confidentiality of information.
• Use EMR to enter data and update records as needed.
• Assist with insurance coordination and payments at the window.
• Support team with administrative duties and daily close procedures.

Skills

Customer service

Communication

Problem-solving

Scheduling

Billing

Cash handling

Confidentiality

Teamwork

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Care Credit financing

Job description

Community Health Centers in Florida is seeking a courteous Front Desk Associate to greet patients, register them, and provide financial counseling while maintaining accurate records in our EMR system.

You will handle scheduling, insurance coordination, payments, and customer service with empathy and professionalism, supporting a team that delivers high-quality care across our network.