Patient Access Lead — Front Desk & Scheduling

Cano Health; Boynton Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Cano Health is seeking a Front Desk Coordinator to be the first point of contact for patients, visitors, and callers in our Florida clinic. You will manage intake, verify insurance, schedule appointments, and support the clinical team with accurate data entry.

The role requires strong customer service, attention to detail, and familiarity with EMR systems, while ensuring a welcoming, organized front desk and smooth daily operations.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year experience in a healthcare or medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.

Responsibilities

• Administrative responsibilities including patient intake and onboarding, scheduling, insurance verification, and data entry.
• Greet patients and visitors, answer calls, and provide exceptional customer service.
• Process payments, reconcile end-of-day financials, and maintain organized office operations.

Skills

Customer service

Phone etiquette

Data entry

EMR experience

Education

High School Diploma

Tools

eCW EMR

Ring Central

TripMaster

Workday

Cano.Net ticketing

Availity portals

Oracle Expenses

Job description

Cano Health is seeking a Front Desk Coordinator to be the first point of contact for patients, visitors, and callers in our Florida clinic. You will manage intake, verify insurance, schedule appointments, and support the clinical team with accurate data entry.

The role requires strong customer service, attention to detail, and familiarity with EMR systems, while ensuring a welcoming, organized front desk and smooth daily operations.