Patient Access & Front Desk Coordinator

Riverside Health System; Newport News (VA); In loco; USD 23.000 - 30.000; Tempo pieno

Descrizione del lavoro

Riverside Health System in Newport News, Virginia is seeking a friendly and organized Front Desk/Medical Office Assistant to support patient registration and scheduling. The role involves check-in/check-out, verifying insurance eligibility, and updating demographics in the registration system to ensure smooth patient flow.

You'll greet patients, answer multi-line phones, schedule referrals, and assist with chart prep and billing tasks.

Competenze

• High School Diploma or GED (Required)
• 1 year Medical Office experience (Preferred)

Mansioni

• Ensures patient registration and demographics are accurate and updated. Handles check-in/check-out and collects payments for appointments or past due balances.
• Greets patients with warm, professional service; manages multi-line phone system and provides information to patients.
• Maintains referrals and insurance information; obtains referrals and authorizations as needed.
• Participates in team huddles and suggests process improvements to enhance service quality.

Formazione

High School Diploma or GED

Descrizione del lavoro

Riverside Health System in Newport News, Virginia is seeking a friendly and organized Front Desk/Medical Office Assistant to support patient registration and scheduling. The role involves check-in/check-out, verifying insurance eligibility, and updating demographics in the registration system to ensure smooth patient flow.

You'll greet patients, answer multi-line phones, schedule referrals, and assist with chart prep and billing tasks.