Medical Office Reception & Scheduling Specialist

Riverside Nursing Center of Thomaston; Newport News (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside in Newport News, Virginia seeks a friendly Medical Office Assistant to manage patient check-in/out, verify insurance, and handle registrations. You’ll greet patients, answer calls on a multi-line system, and schedule appointments while ensuring accurate demographics and billing accuracy.

Responsibilities include preparing chart preps, processing referrals, and supporting the practice with referrals and paperwork.

Qualifications

• High School Diploma or GED is required.
• 1 year Medical Office experience is preferred.

Responsibilities

• Check-in and check-out patients and collect payments.
• Verify insurance eligibility and maintain patient demographics in the registration system.
• Greet patients, answer multi-line phones, and schedule/ reschedule appointments.
• Prepare chart-related documents and provide information to patients.

Skills

Customer service

Scheduling

Phone etiquette

Medical office software

Education

High School Diploma or GED

Tools

Patient registration software

Job description

Riverside in Newport News, Virginia seeks a friendly Medical Office Assistant to manage patient check-in/out, verify insurance, and handle registrations. You’ll greet patients, answer calls on a multi-line system, and schedule appointments while ensuring accurate demographics and billing accuracy.

Responsibilities include preparing chart preps, processing referrals, and supporting the practice with referrals and paperwork.