Medical Office Front Desk & Scheduling Specialist

Riverside Nursing Center of Thomaston; Newport News (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System in Newport News, VA seeks an Office Assistant to support the front desk and patient services. You will verify insurance eligibility, register patients, and reconcile data within the registration software while greeting patients and answering phones with a courteous, efficient approach.

The role includes scheduling appointments, processing referrals, preparing charts, and assisting staff. Strong attention to detail and reliable teamwork are required.

Qualifications

• Ensures insurance eligibility and patient registration accuracy.
• Greet patients and answer phone lines professionally.
• Schedule appointments, manage referrals, and perform chart prep.

Responsibilities

• Verify and update patient demographics.
• Monitors daily schedule and reschedules as needed.
• Assist other staff and maintain reception area cleanliness.

Skills

Insurance eligibility

Patient registration

Scheduling appointments

Phone etiquette

Education

High school or equivalent

Job description

Riverside Health System in Newport News, VA seeks an Office Assistant to support the front desk and patient services. You will verify insurance eligibility, register patients, and reconcile data within the registration software while greeting patients and answering phones with a courteous, efficient approach.

The role includes scheduling appointments, processing referrals, preparing charts, and assisting staff. Strong attention to detail and reliable teamwork are required.