Patient Access & Front Desk Concierge (EMR Pro)

U.S. Urology Partners; Edison (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

401(k) matching

Job summary

U.S. Urology Partners in Edison, NJ is seeking a Patient Access Representative to greet patients, manage check-in/out, and handle calls professionally in a fast-paced medical office.

You will review charts, verify insurance, collect payments, and ensure data is accurate for physicians. Travel to other clinics may be required. We offer competitive benefits and a team that values Compassion, Collaboration, Respect, and Accountability.

Qualifications

• High School Diploma is required.
• At least 1 year of experience in a medical practice or health insurance setting.
• Excellent verbal and written communication skills.
• Ability to handle calls and patient inquiries professionally.

Responsibilities

• Greet patients/visitors in a courteous manner.
• Manage patient check-in and checkout processes.
• Answer calls about appointments and general inquiries.
• Verify chart accuracy and insurance information.
• Scan and sort documents in the EMR system.
• Collect patient payments.
• Travel to other clinics as needed.

Skills

Patient interaction

Professional communication

Confidentiality HIPAA

Team collaboration

Education

High School Diploma

Tools

EMR system

Job description

U.S. Urology Partners in Edison, NJ is seeking a Patient Access Representative to greet patients, manage check-in/out, and handle calls professionally in a fast-paced medical office.

You will review charts, verify insurance, collect payments, and ensure data is accurate for physicians. Travel to other clinics may be required. We offer competitive benefits and a team that values Compassion, Collaboration, Respect, and Accountability.