Patient Access & Financial Counseling Specialist - Flexible

Providence; Seattle (WA); Sur place; USD 28 000 - 39 000; Plein temps

Résumé du poste

Providence Swedish is seeking a dedicated Registration Specialist to support patient flow and front-line service in the hospital and Emergency Department. You will interview patients, collect demographic and financial data, obtain consents, escort patients, and handle valuables while addressing billing and insurance questions.

The role includes assisting patients with financial aid options, coordinating payment arrangements for private pay, and acting as the POS team expert to ensure accurate

Qualifications

• Associate's degree required or equivalent
• 2 years of experience in a medical setting with inpatient or outpatient admitting
• Experience in patient registration, financial counseling, or insurance and medical terminology

Responsabilités

• Coordinate information and support for patient flow in the hospital and Emergency Department
• Provide front line customer service including reception and Registration
• Interview patients and families to collect demographic and financial data, obtain consents, escort patients, and collect valuables/deposits
• Answer general billing, insurance, or collection questions; assist with financial aid and alternative coverage for hospital stays
• Serve as POS team expert to facilitate all registration functions during hospitalization
• Coordinate coverage issues with Physician Offices and POS team; ensure timely and accurate patient information flow
• Participate in quality improvement activities and assist with special projects; support unscheduled shifts as needed

Connaissances

Patient registration

Financial counseling

Insurance terminology

Medical terminology

Formation

Associate's Degree

Description du poste

Providence Swedish is seeking a dedicated Registration Specialist to support patient flow and front-line service in the hospital and Emergency Department. You will interview patients, collect demographic and financial data, obtain consents, escort patients, and handle valuables while addressing billing and insurance questions.

The role includes assisting patients with financial aid options, coordinating payment arrangements for private pay, and acting as the POS team expert to ensure accurate