Patient Access & Financial Counseling Specialist

Strategis Consulting; Springfield (GA); On-site; USD 25,000 - 33,000; Full time

Job summary

Strategis Consulting is seeking a Patient Access Representative to support non-emergent patients, perform registrations, verify insurance, and collect payments in a fast-paced clinical setting. You will interact with medical staff and patients, handle data entry, cash handling, and navigate insurance platforms such as Availity, ensuring accuracy and confidentiality under Joint Commission guidelines.

This role requires excellent communication and attention to detail, with the ability to explain

Qualifications

• Experience with health insurance, deductibles, co-pays, and co-insurance.
• Minimum 2 years in customer service, patient registration, and collections preferred.
• Ability to discuss financial options with patients.

Responsibilities

• Register all patients presenting for service and obtain accurate data.
• Enter data into the computer with minimal errors and maintain records.
• Perform cashier duties and collect payments, ensuring receipts are accurate.
• Verify insurance benefits and discuss financial options with patients as per policy.
• Scan and store records in electronic medical records and provide the patient with Advance Directives information as required.
• Act as an ambassador for the facility, maintaining confidentiality and professional conduct.

Skills

Customer service

Data entry

Insurance billing

Communication

Cash handling

Billing information

Education

High School diploma

Healthcare financial counseling curriculum

Tools

Availity

Ability software

Job description

Strategis Consulting is seeking a Patient Access Representative to support non-emergent patients, perform registrations, verify insurance, and collect payments in a fast-paced clinical setting. You will interact with medical staff and patients, handle data entry, cash handling, and navigate insurance platforms such as Availity, ensuring accuracy and confidentiality under Joint Commission guidelines.

This role requires excellent communication and attention to detail, with the ability to explain