Patient Access & Financial Clearance Coordinator II

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Allegheny Health Network is seeking a patient financial services registrar to greet patients, identify financial responsibilities, and assist with scheduling, registration, estimates, and payment collection. You will connect patients with financial advocacy resources and ensure accurate data entry at bedside.

The role requires composure under pressure, strict privacy, adherence to EMTALA and AHN policies, and collaboration with clinicians and external partners.

Qualifications

• High School/GED or 1-3 months related experience or equivalent.
• Experience operating a PC and using software applications.
• Two years of related experience preferred, especially in medical or financial services.
• Certification in HFMA or CRR is preferred.

Responsibilities

• Identifies patient financial responsibilities, calculates estimates, collects liabilities, posts payments.
• Delivers positive patient experience and communicates with patients and staff.
• Maintains accurate registration in EHR during downtime and protects patient confidentiality.
• Stays calm and professional when faced with stressful situations; responds to inquiries from patients, visitors, and staff.
• Communicates barriers to leadership and assists in training and issue resolution.
• Follows AHN policies and completes mandatory training.
• Performs other duties as assigned.

Skills

Communication skills

Empathy

Multitasking

Attention to detail

Education

High School/GED

2 years related experience

Tools

Microsoft Office

Job description

Allegheny Health Network is seeking a patient financial services registrar to greet patients, identify financial responsibilities, and assist with scheduling, registration, estimates, and payment collection. You will connect patients with financial advocacy resources and ensure accurate data entry at bedside.

The role requires composure under pressure, strict privacy, adherence to EMTALA and AHN policies, and collaboration with clinicians and external partners.