Patient Access Coordinator II: Registration & Financials

Allegheny Health Network; Wexford (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access associate to support scheduling, preregistration, and financial clearance processes. You will verify patient data, determine benefits, and document plan codes for timely billing.

The role emphasizes clear communication with patients and external partners to explain financial responsibilities and promote service understanding. Responsibilities include insurance verification, collecting liabilities, and supporting teammates to maintain

Qualifications

• High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.
• Two previous years of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment
• Experience operating a PC and using software applications

Responsibilities

• Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order.
• Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system.
• Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation.
• Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors.
• Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate.
• Adheres to AHN organizational policies and procedures for relevant location and job scope.
• Communicates team barriers, process flow or productivity issues to team lead. Assists team members with operational support and training.

Education

High school diploma or GED

Job description

Allegheny Health Network is seeking a Patient Access associate to support scheduling, preregistration, and financial clearance processes. You will verify patient data, determine benefits, and document plan codes for timely billing.

The role emphasizes clear communication with patients and external partners to explain financial responsibilities and promote service understanding. Responsibilities include insurance verification, collecting liabilities, and supporting teammates to maintain