Patient Access Specialist: Scheduling & Financial Clearance

Allegheny Health Network; Pittsburgh (Allegheny County); On-site; USD 38,000 - 48,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access associate to perform scheduling, preregistration, and financial clearance tasks while ensuring accurate patient information and benefit verification. The role involves communicating with physicians, payors, and families to clarify financial responsibilities and provide a positive patient experience.

The position emphasizes accuracy in data entry, adherence to policies, and collaboration with AHN leadership and clinical staff to support

Qualifications

• High school diploma or GED; or one–three months related experience and/or training; or equivalent combination of education and experience.
• One previous year of related experience, preferably within a medical setting, financial services setting and/or a demanding customer service environment.
• Experience operating a PC and using software applications.

Responsibilities

• Schedules and preregisters patients; verifies demographics; identifies and verifies medical benefits; ensures accurate plan codes and COB order.
• Verifies insurance information with payors via calls, online resources, or electronic verification; follows up on authorization/referral requirements.

Skills

Customer service

PC proficiency

Education

High school diploma or GED

Related experience in medical/financial services

Job description

Allegheny Health Network is seeking a Patient Access associate to perform scheduling, preregistration, and financial clearance tasks while ensuring accurate patient information and benefit verification. The role involves communicating with physicians, payors, and families to clarify financial responsibilities and provide a positive patient experience.

The position emphasizes accuracy in data entry, adherence to policies, and collaboration with AHN leadership and clinical staff to support