Patient Access & EHR Specialist

Aurora Health Care; Milwaukee (WI); On-site; USD 38,000 - 46,000; Full time

Job summary

Advocate Health is seeking a detail-oriented front desk registrar to support patient registration and billing processes. You will verify demographics, insurance, and collect co-pays while maintaining confidentiality per HIPAA.

The role requires strong customer service and the ability to communicate financial responsibilities to patients. As part of a healthcare team, you will use EPIC EMR, verify eligibility, and assist with scheduling and patient needs in a fast-paced environment.

Qualifications

• Demonstrates strong customer service and confidentiality.
• Understands HIPAA compliance and patient privacy.
• Able to manage high-volume tasks with accuracy.
• Familiar with insurance basics and billing processes.

Responsibilities

• Register patients and collect accurate demographic and insurance information.
• Discuss and collect co-pays and explain financial responsibilities to patients.
• Explain test preparations, arrivals, and directions to the facility.
• Maintain professional, welcoming environment and assist patients with services.

Skills

Customer service

Attention to detail

Multitasking

Communication

HIPAA knowledge

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Internet

Phone technology

Job description

Advocate Health is seeking a detail-oriented front desk registrar to support patient registration and billing processes. You will verify demographics, insurance, and collect co-pays while maintaining confidentiality per HIPAA.

The role requires strong customer service and the ability to communicate financial responsibilities to patients. As part of a healthcare team, you will use EPIC EMR, verify eligibility, and assist with scheduling and patient needs in a fast-paced environment.